www.samsung.comUser ManualEnglish. 04/2018. Rev.1.0SM-J720FSM-J720F/DS
Basics10Device layoutEarphone jackMicrophoneBack keyFront cameraProximity sensorSpeakerPower keyMultipurpose jackTouchscreenFlashVolume keyRecents key
Apps and features100TOGETHERTogether allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set
Apps and features101Additional information•Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagn
Apps and features102Voice RecorderUse this app to record or play voice memos.1 Open the Samsung folder and launch the Voice Recorder app.2 Tap to st
Apps and features103My FilesAccess and manage various files stored in the device or in other locations, such as cloud storage services.Open the Samsun
Apps and features104Deleting alarmsTap and hold an alarm, tick alarms to delete, and then tap DELETE.WORLD CLOCKLaunch the Clock app and tap WORLD CLO
Apps and features105TIMER1 Launch the Clock app and tap TIMER.2 Set the duration, and then tap START.To open the keypad to enter the duration, tap the
Apps and features106RadioListening to the FM radioLaunch the Radio app.Before you use this app, you must connect an earphone, which serves as the radi
Apps and features107Scanning radio stationsLaunch the Radio app.Tap SCAN, and then select a scan option. The FM radio scans and saves available statio
Apps and features108Using Game Launcher1 Launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it.
Apps and features109Using Game ToolsYou can set the Game Tools icon to be displayed as a floating icon on game screens. Launch the Settings app, tap A
Basics11•Connectivity problems and battery drain may occur in the following situations:–If you attach metallic stickers on the antenna area of the d
Apps and features110Dual MessengerInstall the second app and use two separate accounts for the same messenger app.1 Launch the Settings app and tap Ad
Apps and features111SmartThingsIntroductionConnect to nearby devices, such as Bluetooth headsets or other smartphones, easily and quickly. You can als
Apps and features112Open the Samsung folder and launch the SmartThings app. The dashboard will appear.Access additional options.Supported devicesManag
Apps and features113Using home appliances, TVs, and IoT productsView the status of your smart appliances, TVs, and IoT products from your smartphone’s
Apps and features114Adding locations1 Tap ALL DEVICES → Add location.2 Enter the location name.To set a location, tap Geolocation to select a location
Apps and features115Sharing contentShare content by using various sharing options. The following actions are an example of sharing images.You may incu
Apps and features116Google appsGoogle provides entertainment, social network, and business apps. You may require a Google account to access some apps.
Apps and features117YouTubeWatch or create videos and share them with others.PhotosSearch for, manage, and edit all your photos and videos from variou
118SettingsIntroductionCustomise settings for functions and apps. You can make your device more personalised by configuring various setting options.La
Settings119•Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the
Basics12BatteryInstalling the battery1 Remove the back cover.Be careful not to damage your fingernails when you remove the back cover.Do not bend or t
Settings120Wi-Fi DirectWi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.1 On the Settings screen, tap Conn
Settings121BluetoothUse Bluetooth to exchange data or media files with other Bluetooth-enabled devices.•Samsung is not responsible for the loss, inte
Settings122Sending and receiving dataMany apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bl
Settings123Data saverReduce your data usage by preventing some apps running in the background from sending or receiving data.On the Settings screen, t
Settings124Using the mobile hotspotUse your device as a mobile hotspot to share your device’s mobile data connection with other devices.1 On the Setti
Settings125More connection settingsCustomise settings to control other features.On the Settings screen, tap Connections → More connection settings.•N
Settings1264 Select the printer plug-in and tap the switch to activate it.The device searches for printers that are connected to the same Wi-Fi networ
Settings127•Screen lock sounds: Set the device to sound when you lock or unlock the touchscreen.•Charging sound: Set the device to sound when it is
Settings128•Home screen: Change the size of the grid to display more or fewer items on the Home screen and more.•Easy mode: Switch to easy mode to d
Settings129Optimising the full screen colour balanceOptimise the display colour by adjusting the colour tones to your preference.When you drag the col
Basics133 Replace the back cover.Removing the battery1 Remove the back cover.2 Pull out the battery.
Settings130ScreensaverYou can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when t
Settings131Advanced featuresActivate advanced features and change the settings that control them.On the Settings screen, tap Advanced features.Excessi
Settings132Device maintenanceThe device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system s
Settings133BatteryCheck the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activat
Settings134Managing the memoryTo delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more,
Settings135On the Settings screen, tap Device maintenance → Ultra data saving, and then tap the switch to activate it.View the amount of data used and
Settings136Lock screenOptionsChange the settings for the locked screen.On the Settings screen, tap Lock screen.The available options may vary dependin
Settings137Smart LockYou can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.For example, if you ha
Settings138•Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track
Settings139Face recognitionYou can set the device to unlock the screen by recognising your face.•Your device could be unlocked by someone or somethin
Basics14Charging the batteryCharge the battery before using it for the first time or when it has been unused for extended periods.Use only Samsung-app
Settings1404 Hold the device with the screen facing towards you and look at the screen.5 Position your face inside the circle on the screen.The camera
Settings141Fingerprint recognitionIn order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in
Settings142For better fingerprint recognitionWhen you scan your fingerprints on the device, be aware of the following conditions that may affect the f
Settings1433 Place your finger on the Home key.4 After the device detects your finger, lift it up and place it on the Home key again.Repeat this actio
Settings144Using Samsung PassWhen you register your fingerprints to Samsung Pass, you can use them to easily verify your identity or sign in to websit
Settings145Samsung PassSamsung Pass allows you to sign in to your Samsung account, websites, or apps more easily and securely via your biometric data
Settings146Verifying the Samsung account passwordYou can use Samsung Pass to verify your Samsung account password. You can use your biometric data ins
Settings147Managing sign-in informationView the list of websites you have set to use Samsung Pass and manage your sign-in information.1 On the Setting
Settings1483 Tap → Settings → Delete data.4 Enter your Samsung account password.Your Samsung Pass data will be deleted.Secure FolderSecure Folder pr
Settings149Setting up Secure Folder1 Launch the Secure Folder app.Alternatively, launch the Settings app and tap Biometrics and security → Secure Fold
Basics153 Plug the USB power adaptor into an electric socket.4 After fully charging, disconnect the charger from the device. Then, unplug the charger
Settings150Moving content to Secure FolderMove content, such as photos and contacts, to Secure Folder. The following actions are an example of moving
Settings151Removing apps from Secure FolderTap Edit apps, tick apps, and then tap Uninstall.Adding accountsAdd your Samsung and Google accounts, or ot
Settings1523 Tap Back up Secure Folder data.4 Tick items you want to back up and tap BACK UP NOW.Data will be backed up to Samsung Cloud.Restoring dat
Settings153Cloud and accountsOptionsSync, back up, or restore your device’s data using Samsung Cloud. You can also register and manage accounts, such
Settings154Backup and restoreKeep your personal information, app data, and settings safe on your device. You can back up your sensitive information an
Settings155AccessibilityConfigure various settings to improve accessibility to the device.On the Settings screen, tap Accessibility.•Vision: Customis
Settings156General managementCustomise your device’s system settings or reset the device.On the Settings screen, tap General management.•Language and
Settings1573 To set the selected language as the default language, tap SET AS DEFAULT. To keep the current language setting, tap KEEP CURRENT.The sele
Settings158User manualView help information to learn how to use the device and apps or configure important settings.On the Settings screen, tap User m
159AppendixTroubleshootingBefore contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your de
Basics16•If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from t
Appendix160The touchscreen responds slowly or improperly•If you attach a screen protector or optional accessories to the touchscreen, the touchscreen
Appendix161Calls are not connected•Ensure that you have accessed the right cellular network.•Ensure that you have not set call barring for the phone
Appendix162The battery does not charge properly (For Samsung-approved chargers)•Ensure that the charger is connected properly.•If the battery termin
Appendix163Error messages appear when opening multimedia filesIf you receive error messages or multimedia files do not play when you open them on your
Appendix164Your device cannot find your current locationGPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
Appendix165The screen brightness adjustment bar does not appear on the notification panelOpen the notification panel by dragging the status bar downwa
CopyrightCopyright © 2018 Samsung ElectronicsThis manual is protected under international copyright laws.No part of this manual may be reproduced, dis
Basics171 Remove the back cover and battery.2 Insert the SIM or USIM card with the gold-coloured contacts facing downwards.► Single SIM models: Place
Basics18Removing the SIM or USIM card1 Remove the back cover and battery.2 Pull out the SIM or USIM card.► Single SIM models:► Dual SIM models:
Basics19Using dual SIM or USIM cards (dual SIM models)If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a s
2Table of ContentsBasics4 Read me first6 Device overheating situations and solutions9 Device layout and functions12 Battery16 SIM or USIM card (mi
Basics20Memory card (microSD card)Installing a memory cardYour device’s memory card capacity may vary from other models and some memory cards may not
Basics211 Remove the back cover.2 Insert a memory card with the gold-coloured contacts facing downwards.3 Replace the back cover.Ensure that the back
Basics22Formatting the memory cardA memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.La
Basics23Deactivating emergency modeTo deactivate emergency mode, tap → Turn off Emergency mode. Alternatively, press and hold the Power key, and the
Basics243 Select a Wi-Fi network and connect to it.If you do not connect to a Wi-Fi network, you may not be able to set up some device features during
Basics25Samsung accountIntroductionYour Samsung account is an integrated account service that allows you to use a variety of Samsung services provided
Basics263 Enter your email address and password, and then tap SIGN IN.If you forget your account information, tap Find ID or Reset password. You can f
Basics27Smart SwitchTransfer data between mobile devices via Smart Switch. To use Smart Switch, launch the Settings app and tap Cloud and accounts → S
Basics28Transferring backup data from a computerTransfer data between your device and a computer. You must download the Smart Switch computer version
Basics29Samsung CloudBack up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to
Table of Contents3Appendix159 TroubleshootingSettings118 Introduction118 Connections119 Wi-Fi121 Bluetooth123 Data saver123 Mobile Hotspot and Tethe
Basics30Restoring data1 On your new device, launch the Settings app and tap Cloud and accounts → Samsung Cloud.2 Select your previous device under BAC
Basics31Understanding the screenControlling the touchscreen•Do not allow the touchscreen to come into contact with other electrical devices. Electros
Basics32DraggingTap and hold an item and drag it to the target position.Double-tappingDouble-tap the screen.SwipingSwipe upwards, downwards, to the le
Basics33Home screen and Apps screenThe Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to
Basics34Switching between Home and Apps screensOn the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, s
Basics35Moving itemsTap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.To
Basics36•Deleting a folderTap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to
Basics37Displaying all apps on the Home screenWithout using a separate Apps screen, you can set the device to display all apps on the Home screen. On
Basics38Icon MeaningNew text or multimedia messageAlarm activatedMute mode activatedVibration mode activatedFlight mode activatedError occurred or cau
Basics39Changing the screen lock methodTo change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select
4BasicsRead me firstPlease read this manual before using the device to ensure safe and proper use.•Descriptions are based on the device’s default set
Basics40Notification panelWhen you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more
Basics41Using quick setting buttonsTap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more butt
Basics42Entering textKeyboard layoutA keyboard appears automatically when you enter text to send messages, create notes, and more.•When the keyboard
Basics43Additional keyboard functions• : Predict words based on your input and show word suggestions. To return to the keyboard functions list, tap .
Basics44DictionaryLook up definitions for words while using certain features, such as when browsing webpages.1 Tap and hold over a word that you want
45Apps and featuresInstalling or uninstalling appsGalaxy AppsPurchase and download apps. You can download apps that are specialised for Samsung Galaxy
Apps and features46Managing appsUninstalling apps and using app sleep modeTap and hold an app and select an option.•Disable: Disable selected default
Apps and features47BixbyIntroductionBixby is a new interface that can communicate with you and it provides services that help you to use your smartpho
Apps and features48Bixby HomeOn the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage p
Apps and features49Using recommended content on Bixby HomeWhen you open Bixby Home, you can view the content that is frequently updated as Bixby cards
Basics5•Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions abou
Apps and features50Viewing Bixby cardsThe cards that are most useful to you will be shown on the top based on the time and location. You can view more
Apps and features51ReminderCreate reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or loc
Apps and features523 Make sure the Add Reminder on Home screen option is ticked and tap START.If you add the Reminder app icon ( ) to the Home screen,
Apps and features53Creating reminders from Bixby HomeOn the Bixby Home screen, tap UPCOMING REMINDERS on the Reminder card. Enter information, set the
Apps and features54Setting reminder detailsAdd or edit reminder details, such as frequency, date and time, or location.1 Select a reminder to edit and
Apps and features55Deleting remindersTo delete a reminder, swipe right on a reminder and tap Delete. To delete multiple reminders, tap and hold a remi
Apps and features56PhoneIntroductionMake or answer voice and video calls.Making calls1 Launch the Phone app and enter a phone number.If the keypad doe
Apps and features57Making calls from call logs or contacts listTap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to
Apps and features58Receiving callsAnswering a callWhen a call comes in, drag outside the large circle.Rejecting a callWhen a call comes in, drag o
Apps and features59Options during calls•If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, s
Basics6Device overheating situations and solutionsWhen the device heats up while charging the batteryWhile charging, the device and the charger may be
Apps and features60Adding a phone number to ContactAdding a phone number to Contacts from the keypad1 Launch the Phone app.2 Enter the number.If the k
Apps and features61ContactsIntroductionCreate new contacts or manage contacts on the device.Adding contactsCreating a new contact1 Launch the Contacts
Apps and features62Importing contactsAdd contacts by importing them from other storages to your device.1 Launch the Contacts app and tap → Manage co
Apps and features63Tap the contact’s image, or tap the contact’s name → Details. Then take one of the following actions:• : Add to favourite contacts
Apps and features64Creating groupsYou can add groups, such as family or friends, and manage contacts by group.1 Launch the Contacts app and tap Groups
Apps and features65MessagesIntroductionSend and view messages by conversation.Sending messagesYou may incur additional charges for sending messages wh
Apps and features66Viewing messagesMessages are grouped into message threads by contact.You may incur additional charges for receiving messages when y
Apps and features67InternetIntroductionBrowse the Internet to search for information and bookmark your favourite webpages to access them conveniently.
Apps and features68Using secret modeIn secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a
Apps and features69EmailSetting up email accountsSet up an email account when opening Email for the first time.1 Open the Samsung folder and launch th
Basics7•When using apps that require more power or using apps for extended periods–When playing high-quality games for extended periods–When record
Apps and features70CameraIntroductionTake photos and record videos using various modes and settings. When you use the Live focus feature, you can take
Apps and features71Launching CameraUse the following methods to launch Camera:•Launch the Camera app.•Press the Home key twice quickly.•On the lock
Apps and features72Basic shootingTaking photos or recording videos1 Tap the image on the preview screen where the camera should focus.2 Tap to take
Apps and features73•The preview screen may vary depending on the shooting mode and which camera is being used.•The camera automatically shuts off wh
Apps and features74LIVE FOCUSThe dual camera allows you to take shallow focus photos where the background is blurred and the subject stands out clearl
Apps and features75Editing the Live Focus photosYou can also edit the background blur level and change the focus of a photo taken with the Live focus
Apps and features761 Select a photo taken with the Live focus feature and tap ADJUST BACKGROUND BLUR.2 To adjust the background blur level, drag the b
Apps and features77More fun with live stickersCapture photos and videos with various live stickers. As you move your face, stickers will track with yo
Apps and features78Using shooting modesOn the preview screen, swipe to the right to open the shooting modes list.Select a shooting mode you want.You c
Apps and features79Panorama modeUsing panorama mode, take a series of photos and then stitch them together to create a wide scene.To get the best shot
Basics8Device limitations when the device overheatsWhen the device heats up, the features and performance may be limited or the device may turn off to
Apps and features80HDR (Rich tone) modeUse HDR mode to capture photos and videos with rich colours and reproduce details even in bright and dark areas
Apps and features81Sound & shot modeTake a photo with sound. The device identifies the photos with in Gallery.On the shooting modes list, tap So
Apps and features82Using the Selfie focus featureThe Selfie focus feature allows you to get an out-of-focus photo with the focus on the subject.•This
Apps and features835 Slowly swivel the device left and then right or vice versa to take a wide self-portrait.The device will take additional photos wh
Apps and features84Camera settingsOn the preview screen, tap . Some options may not be available depending on the shooting mode.REAR CAMERA•Picture
Apps and features85COMMON•Grid lines: Display viewfinder guides to help composition when selecting subjects.•Location tags: Attach a GPS location ta
Apps and features86GalleryIntroductionView images and videos stored in your device. You can also manage images and videos by album or create stories.T
Apps and features87Editing the Live focus photosYou can edit the background blur level and change the focus of a photo taken with the Live focus featu
Apps and features88Viewing albumsYou can view your images and videos sorted by folders or albums. The animations or collages you have created will als
Apps and features89Syncing images and videos with Samsung CloudYou can sync images and videos saved in Gallery with Samsung Cloud and access them from
Basics9Device layout and functionsPackage contentsRefer to the quick start guide for package contents.•The items supplied with the device and any ava
Apps and features90Multi windowIntroductionMulti window lets you run two apps at the same time in the split screen view. You can also run multiple app
Apps and features91Split screen view1 Tap the Recents button to open the list of recently used apps.2 Swipe upwards or downwards and tap on a recent
Apps and features92Using additional optionsTap the bar between the app windows to access additional options.Switch the selected window to a pop-up vie
Apps and features93Minimising the split screen viewPress the Home button to minimise the split screen view. The icon will appear on the status bar.
Apps and features94Pop-up view1 Tap the Recents button to open the list of recently used apps.2 Swipe upwards or downwards, tap and hold an app window
Apps and features95Samsung MembersSamsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questi
Apps and features96Samsung NotesIntroductionCreate notes by entering text from the keyboard or by writing or drawing on the screen. You can also inser
Apps and features97CalendarIntroductionManage your schedule by entering upcoming events or tasks in your planner.Creating events1 Launch the Calendar
Apps and features98Creating tasks1 Launch the Calendar app and tap VIEW → Tasks.2 Tap and enter task details.3 Tap SAVE to save the task.Syncing eve
Apps and features99Using Samsung HealthYou can view the key information from Samsung Health menus and trackers to monitor your wellness and fitness. Y
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