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Samsung Electronics America

July, 2012 Volume 7, Issue 7 Consumer Electronics Newsletter

Samsung Tech Talk

Inside this issue:

Your source for service information

Blu-ray Fast Tracks

Coming Soon

Re-Pairing the

Smart Touch Re-

mote and the IR

Blaster

Flat Panel Certifica-

tion Privileges Are

About to Expire!

GSPN Updates

New 2012 TV Prod-

uct Options Lists

Now on GSPN!

2012 RTC TV Train-

ing

2012 TV Training

Now On Line on

Plus 1

Blu-ray Fast Tracks Coming Soon

Mike Vigliotti

Assistant Manager, CE Product Support

Samsung techs have used Fast Track manuals for TVs for some time with great success.

Starting next week, Fast Track manuals will be available for all 2011 Blu-ray players. More

will be added throughout the year.

Why Use Fast Tracks?

Fast Track manuals are a great reference for any repair technician. These short guides

give you a quick list of all the major common parts, a brief description of any existing Ser-

vice Bulletins, and any hot tips that we think will help you with your repair.

Where Can I Find the Fast Track Manuals?

1. Login to GSPN http://gspn3.samsungcsportal.com/.

2. Click Knowledge on the Top tool bar.

3. Type in any Blu-ray Model.

4. Use the scroll bar to find the column labeled Service Tip (Local). If you see more than

one model, please access only the US models (ending in ZA or XA).

5. When there is a Service Tip or Fast Track available, you will see a number 1 or greater

in the Service Tip (Local) column, as in the above example. Click the number to view a

list of Service Tips or Fast Tracks.

1 2 3 4 5 6 ... 11 12

Sommario

Pagina 1 - Samsung Tech Talk

Samsung Electronics America July, 2012 Volume 7, Issue 7 Consumer Electronics NewsletterSamsung Tech Talk Inside this issue: Your source for serv

Pagina 2 - Please Send Us Your Comments!

Page 10 Volume 7, Issue 7 Consumer Electronics Newsletter Samsung Tech Talk For 2012, Samsung introduces a new way of training. To help yo

Pagina 3

Page 11 Volume 7, Issue 7 Consumer Electronics Newsletter Samsung Tech Talk 2012 RTC TV Training continued Date City Comments August 10,

Pagina 4

2012 TV Training Now On Line on Plus 1! Jim Foster Manager, Training/Publications Page 12 Volume 7, Issue 7 Consumer Electronics Newsletter

Pagina 5

Page 2 Volume 7, Issue 7 Consumer Electronics Newsletter Samsung Tech Talk 6. All Fast Tracks are labeled as such in the Subject column.

Pagina 6 - GSPN Updates

Page 3 Volume 7, Issue 7 Consumer Electronics Newsletter Samsung Tech Talk Models: LED UN**ES7500/7550/8000 PDP PN**E8000 After you have

Pagina 7

Page 4 Volume 7, Issue 7 Consumer Electronics Newsletter Samsung Tech Talk 4. The pairing icon is displayed at the bottom left corner of

Pagina 8

Page 5 Volume 7, Issue 7 Consumer Electronics Newsletter Samsung Tech Talk Flat Panel Certification Privileges Are About to Expire! Techni

Pagina 9

Page 6 Volume 7, Issue 7 Consumer Electronics Newsletter Samsung Tech Talk GSPN Updates Jeff Brutman Senior Staff, Publications We encoura

Pagina 10 - 2012 RTC TV Training

Page 7 Volume 7, Issue 7 Consumer Electronics Newsletter Samsung Tech Talk To access service bulletins on GSPN, first visit http://gspn3.s

Pagina 11

Page 8 Volume 7, Issue 7 Consumer Electronics Newsletter Samsung Tech Talk New 2012 TV Option Byte Table Now On GSPN! Chuck Russo Assistan

Pagina 12 - Jim Foster

Page 9 Volume 7, Issue 7 Consumer Electronics Newsletter Samsung Tech Talk New 2012 TV Option Byte Table Now On GSPN! continued The 2012

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