Samsung OfficeServ 12 Manuale Utente Scaricare il pdf

F-L-SB-OS7030 01 12/09

Samsung, OfficeServ and SPNet are registered trademarks

of Samsung Electronics America, Inc., and its entities.

Design and specifications are subject to change without notice.

Account Code Entry

· Forced-Verified

· Forced-Not Verified

· Voluntary

Account Code Key

One Touch

Administrator Program Key

All Call Voice Page

Attention Tone

Audio Message with Alarm

(Timer) Reminder

Audio Ringback Tones

Authorization Codes

· Forced

· Voluntary

Auto Answer on CO

Auto Attendant

Automatic Call Distribution

(ACD)

Automatic Hold

Background Music

Branch Group

Call Activity Display

Call Center

· Agent Busy/Manual Wrap

Up Key

· Agent PIN (ID) Numbers

· Agent Login & Logout

· Automatic Logout

· Automatic Wrap-Up Timer

· Priority Call Queuing

· Embedded Reporting

Package

Agent Statistics

Call Statistics

Group Supervisors

Printed Reports

· OfficeServ DataView

UCD Statistics

UCD Monitoring

Wall-Style Display

Windows

Call Costing

Caller Identification (CID)

· Caller ID

Caller ID Features

· Name/Number Display

· Next Call

· Save Caller ID Number

· Store Caller ID Number

· Inquire Park / Hold

· Caller ID Review List

· Investigate

· Abandon Call List

· Caller ID on SMDR

· Number to Name

Translation

· Caller ID to Analog Port

Call Forwarding

· All Calls

· Busy

· No Answer

· Busy/No Answer

· Forward DND

· Follow Me

· External

· To Voice Mail

· Preset Destination

· Preset Forward Busy

Call Hold

· Exclusive

· System

· Remote

Call Park and Page

Call Pickup

· Directed

· Groups

· Established

Call Recording

Call Waiting / Camp-On

Centrex / PBX Use

Chain Dialing

Chain Forward

Class of Service

Common Bell Control

Computer Telephony

Integration (CTI)

· OfficeServ Link

· OfficeServ DataView

· OfficeServ EasySet

· OfficeServ Call

· OfficeServ Operator

· OfficeServ Softphone

Conference

Conference Group

Customer Set Relocation

Data Security

Database Printout

Daylight Savings Time-Auto

Direct In Lines

Direct Inward System

Access (DISA)

Direct Trunk Selection

Directory Names

DISA Security

Distinctive Ringing

Door Lock Release

(Programmable)

Door Phones

E-Mail Gateway

Executive Barge-In

(Override)

· With Warning Tone

· Without Warning Tone

· Trunk Monitor or Service

Observing

External Music Interfaces

External Page Interfaces

Flash Key Operation

Flexible Numbering

Group Busy Setting

Hot Desking (ITP Keysets)

Hot Line

In Group/Out of Group

Incoming Call Distribution

Incoming/Outgoing Service

Individual Line Control

IP Keysets

LAN Interface

Least Cost Routing

Live System Programming

· From Any Digital Keyset

· With a Personal Computer

Meet Me Page and Answer

Memory Protection

Message Waiting

Indications

Message Waiting Key

Microphone On / Off

per Station

Mobile Extension (MOBEX)

Mobility Solution

Multiple Language Support

Music On Hold-Flexible

Music On Hold-Sources

Networking

· SPNet over IP

Operator Group

Overflow

· Operator

· Station Group

Override Codes

Paging

· Internal Zones (5)

· External Zones (2)

· All External

· Page All

Park Orbits

Prime Line Selection

Priority Call Queuing

Private Lines

Programmable Line Privacy

Programmable Timers

Recalls

Recall to Operator

Redial Review

Remote Programming-PC

Ring Modes

· Time-Based Routing Plans

· Automatic/Manual

· Holiday Schedule

· Temporary Override

Ring Over Page

Secretary Pooling

Simultaneous Ringing

Single Line Connections

SIP Services

Speed Dial Numbers

· Station List

· System List

Speed Dial by Directory

Station Hunt Groups

· Distributed

· Sequential

· Unconditional

Station Message

Detail Recording (SMDR)

Station Pair

System Alarms

System Maintenance

Alarms

System Directory

Tenant Service

Toll Restriction

· By Day or Night

· By Line or Station

· Eight Dialing Classes

· Special Code Table

Toll Restriction Override

Tone or Pulse Dialing

Traffic Reporting

Transfer

· Screened / Unscreened

· Voice Mail Transfer Key

· With Camp-On

Trunk Groups

Twinning

Unified Voicemail

Uniform Call Distribution (UCD)

Universal Answer

Virtual Extensions

Voice Mail

· Inband Signaling

· Embedded on Main Unit

Voice over IP (VoIP)

Walking Class of Service

Wireless Handsets

This is a comprehensive listing

of all features supported

by the OfficeServ 7030.

Some may require additional

hardware or software.

SYSTEM FEATURES

Locate an authorized Samsung dealer for more information at www.samsung.com/bcs.

ADVANCED TECHNOLOGY

ON A LIMITED BUDGET

Small Business Communications Solution

™

7030

1 2 3 4

Sommario

Pagina 1 - ON A LIMITED BUDGET

Pagina 2 - CONNECT WITH A REAL SOLUTION

Intelligent add-on technologies like low-cost voicemail with email integration keep employees in touch with your customers.CONNECT WITH A REAL SOLUT

Pagina 3

Intelligent add-on technologies like low-cost voicemail with email integration keep employees in touch with your customers.CONNECT WITH A REAL SOLUT

Pagina 4

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Samsung OfficeServ 12 Manuale Utente

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