Samsung DB32E Manuale Utente Pagina 169
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169
Troubleshooting Guide
Requirements Before Contacting Samsung Customer Service Centre
Before calling Samsung Customer Service
Centre, test your product as follows. If
the problem persists, contact Samsung
Customer Service Centre.
Testing the Product
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
1
Power off both the PC and product.
2
Disconnect all the cables from the product.
3
Power on the product.
4
If No Signal is displayed, the product is operating normally.
Checking the Resolution and Frequency
Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected
(refer to Supported Resolutions).
If the screen remains blank, check the PC
system, video controller and cable.
Chapter 13
- User Manual 1
- Table of contents 2
- Before Using the Product 7
- Safety Precautions 8
- Electricity and Safety 9
- Installation 10
- Operation 12
- Preparations 15
- Control Panel 16
- Control menu 17
- Reverse Side 18
- Anti-theft Lock 21
- Spacer logo 22
- Remote Control 23
- IR control 24
- IR OUT IR / AMBIENT 25
- SENSOR IN 25
- (Installation Guide) 26
- Plane view 27
- Using the COVER-JACK 28
- Installing the Wall Mount 29
- Model name VESA screw hole 30
- Standard Screw Quantity 30
- Remote Control (RS232C) 31
- 1 2 3 4 5 31
- 5 4 3 2 1 31
- Direct LAN cable (PC to HUB) 33
- Cross LAN cable (PC to PC) 33
- Connection 34
- Control Codes 35
- Power control 36
- Volume control 36
- Input source control 37
- Screen mode control 38
- Screen size control 38
- PIP On/Off control 39
- Video Wall Mode Control 40
- Safety Lock 40
- Video Wall On 41
- Video Wall User Control 41
- 10x10 Video Wall Model 42
- Chapter 03 44
- MAGICINFO IN 45
- Connection Using an DP Cable 46
- DP INDP OUT 47
- Connecting to a Video Device 48
- AUDIO IN 49
- Connecting to an Audio System 50
- Connecting the LAN Cable 51
- Changing the Input source 52
- Using MDC 53
- Connecting to MDC 54
- Using MDC via Ethernet 55
- RS232C OUTRJ45 56
- Home feature 57
- Approving the Lite server 58
- Setting the current time 59
- Approving the Premium server 60
- Network Channel 62
- Local Channel 62
- Published Content 62
- My Templates 62
- Menu items in the Player page 63
- Player page Settings menu 64
- Default content 65
- Safely Remove 65
- When Content is Running 66
- Playback restrictions 68
- Sound output restrictions 68
- Restrictions 68
- Contents 69
- Video Audio Image 70
- Flash Power Point PDF 71
- Video Image 73
- Schedule 75
- Configuring channel schedules 76
- Editing a channel schedule 76
- Template 77
- Edit Text 78
- Font options 78
- Save Cancel 79
- Clone Product 80
- ID Settings 81
- Video Wall 82
- Network Status 84
- Picture Mode 85
- On/O Timer 86
- O Timer 87
- Holiday Management 87
- More settings 88
- URL Launcher 89
- Screen Adjustment 90
- Colour Temperature 92
- White Balance 93
- Calibrated value 94
- Advanced Settings 95
- Picture Options 97
- Colour Tone 98
- Digital Clean View 98
- MPEG Noise Filter 98
- HDMI Black Level 99
- Film Mode 99
- Motion Plus 100
- Dynamic Backlight 100
- Picture Size 101
- Position 102
- Zoom/Position 102
- Resolution 103
- PC Screen Adjustment 104
- Auto Adjustment 104
- Picture O 105
- Reset Picture 105
- OnScreen Display 106
- Display Orientation 108
- Screen Protection 109
- Screen Burn Protection 110
- Message Display 112
- Menu Language 113
- Reset OnScreen Display 113
- Sound Adjustment 114
- Sound Effect 115
- HDMI Sound 116
- Sound on Video Call 116
- Dolby Digital Comp 117
- Speaker Settings 117
- Auto Volume 118
- Reset Sound 118
- Chapter 09 119
- Network Settings (Wired) 120
- How to set up automatically 121
- How to set up manually 121
- The LAN Port on the Wall 122
- Wireless IP sharer 122
- (router having DHCP server) 122
- LAN Cable 122
- WPS(PBC) 124
- Wi-Fi Direct 125
- Multimedia Device Settings 125
- Screen Mirroring 126
- Server Network Settings 126
- Device Name 127
- Chapter 10 128
- Initial settings (System) 129
- Touch Control 131
- Clock Set 132
- Sleep Timer 132
- Power On Delay 132
- Auto Source Switching 133
- Power Control 134
- Standby Control 135
- Power Button 135
- Network Standby 135
- Eco Solution 136
- Temperature Control 137
- Device Manager 138
- Mouse Settings 139
- Pointer Settings 140
- Play via 141
- Change PIN 141
- Security 142
- USB Auto Play Lock 143
- Mobile Connection Lock 143
- Smart Security 144
- Anynet+ (HDMI-CEC) 146
- Troubleshooting for Anynet+ 148
- Problem Possible Solution 149
- HDMI Hot Plug 150
- Video On Demand 150
- Game Mode 150
- Reset System 151
- Chapter 11 152
- Contact Samsung 153
- Go to Home 154
- Reset All 156
- Chapter 12 157
- File system and formats 158
- Using a USB device 159
- Option Name Operations 163
- Subtitle 166
- Supported image resolutions 166
- Supported music le formats 167
- Supported Video Formats 167
- Troubleshooting Guide 169
- Check the followings 170
- Screen issue 171
- Sound issue 172
- Remote control issue 174
- Source device issue 174
- Other issue 175
- Q & A 177
- Question Answer 178
- Specifications 179
- Model Name DH55E 180
- Model Name DM65E DM75E 180
- Model Name DH40E DH48E 180
- Preset Timing Modes 182
- Appendix 184
- Burn-in Prevention 186
- Preventing afterimage burn-in 187
- Terminology 189
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