
User manualNC221NC221-SNC221-TSNC221-TWNC221WNC241NC241-TSNC241-TWNC241WThe color and the appearance may differ depending onthe product, and the speci
10Before Using the Product Before Using the ProductSafety PrecautionsSymbolsCautionRISK OF ELECTRIC SHOCK DO NOT OPENCaution: TO REDUCE THE RISK OF EL
10011 Specifications11 Specifications11.1 General Plug-and-PlayThis monitor can be installed and used with any Plug-and-Play compatible systems. Two-w
101Specifications1111 Specifications(USA only)Dispose unwanted electronics through an approved recycler.To find the nearest recycling location, go to
102Specifications1111 Specifications11.2 Standard Signal Mode Table This product can be set to only one resolution for each screen size to obtain th
103Specifications1111 Specifications Horizontal FrequencyThe time required to scan a single line from the left to the right side of the screen is ca
104 Appendix AppendixContact SAMSUNG WORLD WIDEWeb site: http://www.samsung.com If you have any questions or comments relating to Samsung products, pl
105Appendix AppendixPANAMA 800-7267800-0101PARAGUAY 009-800-542-0001PERU 0800-777-08PUERTO RICO 1-800-682-3180TRINIDAD & TOBAGO 1-800-SAMSUNG (726
106Appendix AppendixLATVIA 8000-7267LITHUANIA 8-800-77777LUXEMBURG 261 03 710MONTENEGRO 020 405 888NETHERLANDS 0900-SAMSUNG (0900-7267864) (€ 0,10/Min
107Appendix AppendixMOLDOVA 0-800-614-40MONGOLIA +7-495-363-17-00RUSSIA 8-800-555-55-55 (VIP care 8-800-555-55-88)TAJIKISTAN 8-10-800-500-55-500UKRAIN
108Appendix AppendixS.W.ABANGLADESH 09612300300INDIA 1800 3000 8282 - Toll Free1800 266 8282 - Toll FreeSRI LANKA 94117540540MENAALGERIA 021 36 11 00B
109Appendix AppendixMOZAMBIQUE 847267864 / 827267864NAMIBIA 08 197 267864NIGERIA 0800-726-7864REUNION 262508869RWANDA 9999SENEGAL 800-00-0077SOUTH AF
11Before Using the Product Before Using the ProductElectricity and Safety The following images are for reference only. Real-life situations may differ
110Appendix AppendixResponsibility for the Pay Service (Cost to Customers) When the service is requested, in spite of in warranty, we may charge you f
111Appendix AppendixCorrect DisposalCorrect Disposal of This Product (Waste Electrical & Electronic Equipment)Correct disposal of batteries in thi
112Appendix AppendixTerminologyOSD (On Screen Display)On screen display (OSD) allows you to customize on-screen settings to optimize the picture quali
113Appendix AppendixVertical FrequencyOne image is made of numerous horizontal lines. The vertical frequency is measured in Hz and represents how many
Index114IndexSymbols"PCoIP" 32BBefore Connecting 68Blue 81Brightness 72CChecking the Contents 18Cleaning 8Coarse 76Color Tone 82Configuring
IndexIndex115TTerminology 112WWhat is a "PC over IP"? 27
12Before Using the Product Before Using the Product CautionInstallation and Safety WarningDo not unplug the power cord when the product is in use. T
13Before Using the Product Before Using the Product CautionDo not install the product on an unstable or vibrating surface (insecure shelf, sloped surf
14Before Using the Product Before Using the ProductOperation and Safety WarningPut down the product carefully. The product may fall and break or caus
15Before Using the Product Before Using the ProductIf there is a thunderstorm or lightning strike, turn off the power and disconnect the power cable.
16Before Using the Product Before Using the Product CautionLeaving the screen fixed on a stationary image for an extended period of time may cause aft
17Before Using the Product Before Using the ProductCorrect posture to use the product Exercise caution when adjusting the product angle or stand heigh
181 Preparations1 Preparations1.1 Checking the Contents 1.1.1 Checking the Components Contact the dealer from whom you purchased the product if any
19Preparations11 Preparations1.2 Parts1.2.1 Frontal Buttons The color and shape of parts may differ from what is shown. Specifications are subject to
Table Of Contents2Table Of ContentsBEFORE USING THEPRODUCT7 Copyright7 Icons used in this manual8 Cleaning9 Securing the Installation Space9 Precautio
20Preparations11 PreparationsConfirm a menu selection.Pressing the [ ] button when the OSD menu is not displayed will change the input source (Client/
21Preparations11 Preparations1.2.2 Reverse Side The color and shape of parts may differ from what is shown. Specifications are subject to change witho
22Preparations11 Preparations1.3 Installation1.3.1 Attaching the cradle Disassembly is the reverse order of assembly. The color and shape of parts
23Preparations11 Preparations1.3.2 Adjusting the Product Tilt and Height The color and shape of parts may differ from what is shown. Specifications ar
24Preparations11 Preparations1.3.4 Installing a Wall-mount Kit or Desktop StandBefore Installation Power the product off and remove the power cable fr
25Preparations11 Preparations Notes Using a screw longer than the standard length can damage the internal components of the product. The length of s
26Preparations11 Preparations1.3.5 Anti-theft LockAn anti-theft lock allows you to use the product securely even in public places. The locking device
272 Using "PCoIP"2 Using "PCoIP"2.1 What is a "PC over IP"? This monitor can decode and display the screen of the serve
28Using "PCoIP"22 Using "PCoIP"2.2 Connection to Use "PCoIP" Do not connect the power cable before connecting all othe
29Using "PCoIP"22 Using "PCoIP"2.2.3 Connecting a Microphone1 Connect a microphone to the [MIC] jack at the back of the product.2.
Table Of ContentsTable Of Contents331 Connect to the host PC using a LAN cable32 "PCoIP"32 On Screen Display (OSD) 32 Connect Screen33 OSD O
30Using "PCoIP"22 Using "PCoIP"2.2.5 Connecting to a Secondary Monitor1 Connect [DVI OUT] on the product to [DVI IN] or [RGB IN] o
31Using "PCoIP"22 Using "PCoIP"2.3 Connect to the host PC using a LAN cable The host PC must have an IP address.After connecting t
32Using "PCoIP"22 Using "PCoIP"2.4 "PCoIP"2.4.1 On Screen Display (OSD) The On Screen Display (OSD) local GUI is display
33Using "PCoIP"22 Using "PCoIP"2.4.3 OSD Options MenuSelecting the Options menu will display a list of selections. The OSD Options
34Using "PCoIP"22 Using "PCoIP"2.4.4 Configuration WindowThe Configuration option on the Administrative Web Interface and OSD lets
35Using "PCoIP"22 Using "PCoIP"Network TabYou can configure the host and client network settings from the Initial Setup page or Ne
36Using "PCoIP"22 Using "PCoIP" Secondary DNS Server The secondary DNS IP address of the device. This field is optional. If the D
37Using "PCoIP"22 Using "PCoIP"IPv6 TabThe IPv6 page lets you enable IPv6 for PCoIP devices connected to your IPv6 network. When y
38Using "PCoIP"22 Using "PCoIP" FQDNThe fully qualified domain name for the host or client. If DHCPv6 is enabled, this field is a
39Using "PCoIP"22 Using "PCoIP"Label TabThe Label page is available from the host or client. The Label page lets you add informati
Table Of ContentsTable Of Contents477 Fine77 Adjusting FineCONFIGURING TINT 78 SAMSUNG MAGIC Color78 Configuring SAMSUNG MAGIC Color79 Red79 Configuri
40Using "PCoIP"22 Using "PCoIP"Discovery TabUse the settings on the Discovery page to erase the discovery of hosts and clients in
41Using "PCoIP"22 Using "PCoIP"Session TabThe Session page lets you configure how the host or client device connects to or accepts
42Using "PCoIP"22 Using "PCoIP"Figure 2-8: Connection Type ConfigurationWhen you select a View Connection Server type from the Ses
43Using "PCoIP"22 Using "PCoIP"Language TabThe Language page lets you change the user interface language. This setting affects t
44Using "PCoIP"22 Using "PCoIP"Power TabFigure 2-11: Power Configuration OSD Screen-Saver Timeout (when not connected to a sessio
45Using "PCoIP"22 Using "PCoIP"Display TabThe Display page lets you enable the Extended Display Identification Data(EDID) override
46Using "PCoIP"22 Using "PCoIP" 1280 x 1024 @ 60 Hz 1600 x 1200 @ 60 Hz 1680 x 1050 @ 60 Hz 1920 x 1080 @ 60 Hz 1920 x 1200
47Using "PCoIP"22 Using "PCoIP"Audio TabConfigure the audio settings (e.g., mic and headphones).Figure 2-13: Audio Configuration
48Using "PCoIP"22 Using "PCoIP"Reset TabThe Reset page lets you reset configuration and permissions to factory default values stor
49Using "PCoIP"22 Using "PCoIP"2.4.5 Diagnostics WindowThe Diagnostic menu contains links to pages with run-time information and f
Table Of ContentsTable Of Contents590 Power Key90 Enabling Power KeyINFORMATION MENU ANDOTHERS91 INFORMATION91 Displaying INFORMATION91 Configuring Vo
50Using "PCoIP"22 Using "PCoIP" ClearClick to delete all event log messages stored on the device.Session Statistics TabThe Sessio
51Using "PCoIP"22 Using "PCoIP"PCoIP Processor TabThe PCoIP Processor page lets you reset the host or client and view the uptime o
52Using "PCoIP"22 Using "PCoIP"Ping TabThe Ping page allows you to ping a device to see if it is reachable across the IP network.
53Using "PCoIP"22 Using "PCoIP"2.4.6 Information WindowThe Information page lets you see details about the device. The Administrat
54Using "PCoIP"22 Using "PCoIP" Firmware Build DateBuild date for the current firmware PCoIP Processor FamilyThe Tera family nam
55Using "PCoIP"22 Using "PCoIP"2.4.7 User Settings WindowThe User Settings page allows you to access tabs to define the Certificat
56Using "PCoIP"22 Using "PCoIP"Mouse TabThe Mouse page lets you change the mouse cursor speed settings for the OSD sessions. The O
57Using "PCoIP"22 Using "PCoIP"Keyboard TabThe Keyboard page lets you change the keyboard repeat settings for the OSD session. T
58Using "PCoIP"22 Using "PCoIP"Image TabThe Image page allows you to make changes to the image quality of the PCoIP session.Figure
59Using "PCoIP"22 Using "PCoIP"Display Topology TabTo apply the Display Topology feature to a PCoIP session between a zero client
Table Of ContentsTable Of Contents6112 TerminologyINDEX
60Using "PCoIP"22 Using "PCoIP" Alignment Select how you want displays A and B aligned when they are different sizes. This settin
61Using "PCoIP"22 Using "PCoIP"Touch Screen TabThe Touch Screen page allows you to configure and calibrate certain settings of an
62Using "PCoIP"22 Using "PCoIP"2.4.8 Password Window This option is available through the Management Console Program.Visit the Ter
63Using "PCoIP"22 Using "PCoIP"Figure 2-27: Authorized Password Reset Configuration Details on how to use PCoIP are subject to cha
64Using "PCoIP"22 Using "PCoIP"2.4.9 Wake On LANThis feature allows you to power on the product by sending a pre-determined comman
65Using "PCoIP"22 Using "PCoIP"2.4.10 Wake on USBIf you turn off the power after activating Wake On USB on the product administrat
66Using "PCoIP"22 Using "PCoIP"2.4.11 OSD Logo UploadUsing the OSD Logo Upload page, change the logo displayed on the Teradici OSD
67Using "PCoIP"22 Using "PCoIP"2.4.12 Firmwre UpdateUsing the Firmwre Update page, change the Teradici Firmware.Configuring the se
683 Connecting and Using a Source Device3 Connecting and Using a Source Device3.1 Before Connecting3.1.1 Pre-connection Checkpoints Before connecting
69Connecting and Using a Source Device33 Connecting and Using a Source Device3.2 Connecting and Using a PC3.2.1 Connecting to a PC Do not connect the
7 Before Using the Product Before Using the ProductCopyrightThe contents of this manual are subject to change without notice to improve quality.© 2015
70Connecting and Using a Source Device33 Connecting and Using a Source Device3.2.2 "Windows Driver" Installation You can set the optimum r
71Connecting and Using a Source Device33 Connecting and Using a Source Device3.2.3 Setting Optimum ResolutionAn information message about setting opti
724 Screen Setup4 Screen SetupConfigure the screen settings such as brightness and color tone.4.1 BrightnessYou can adjust the general brightness of t
73Screen Setup44 Screen Setup4.2 ContrastAdjust the contrast between the objects and background. (Range: 0~100)A higher value will increase the contra
74Screen Setup44 Screen Setup4.3 SharpnessMake the outline of objects more clear or blurry. (Range: 0~100)A higher value will make the outline of obje
75Screen Setup44 Screen Setup4.4 SAMSUNG MAGIC BrightThis menu provides an optimum picture quality suitable for the environment where the product will
76Screen Setup44 Screen Setup4.5 CoarseAdjust the screen frequency. This menu is available in Analog mode only. 4.5.1 Adjusting Coarse1 Press any butt
77Screen Setup44 Screen Setup4.6 FineFine-adjust the screen to obtain a vivid picture. This menu is available in Analog mode only. 4.6.1 Adjusting Fin
785 Configuring Tint5 Configuring TintAdjust the tint of the screen. This menu is not available when Bright is set to Cinema or Dynamic Contrast mode
79Configuring Tint55 Configuring Tint5.2 RedAdjust the value of the color red in the picture. (Range: 0~100)A higher value will increase the intensity
8Before Using the Product Before Using the ProductCleaningExercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.
80Configuring Tint55 Configuring Tint5.3 GreenAdjust the value of the color green in the picture. (Range: 0~100)A higher value will increase the inten
81Configuring Tint55 Configuring Tint5.4 BlueAdjust the value of the color blue in the picture. (Range: 0~100)A higher value will increase the intensi
82Configuring Tint55 Configuring Tint5.5 Color ToneAdjust the general color tone of the picture. This menu is not available when Color is in Full or
83Configuring Tint55 Configuring Tint5.6 GammaAdjust the mid-range brightness (Gamma) of the picture.5.6.1 Configuring Gamma1 Press any button on the
846 Resizing or Relocating the Screen6 Resizing or Relocating the Screen6.1 H-Position & V-PositionH-Position: Move the screen to the left or righ
85Resizing or Relocating the Screen66 Resizing or Relocating the Screen6.2 Menu H-Position & Menu V-PositionMenu H-Position: Move the menu positio
867 Setup and Reset7 Setup and Reset7.1 ResetReturn all the settings for the product to the default factory settings.7.1.1 Initializing Settings (Rese
87Setup and Reset77 Setup and Reset7.2 LanguageSet the menu language. A change to the language setting will only be applied to the onscreen menu di
88Setup and Reset77 Setup and Reset7.3 Display TimeSet the on-screen display (OSD) menu to automatically disappear if the menu is not used for a speci
89Setup and Reset77 Setup and Reset7.4 Menu Transparency Set the transparency for the menu windows: 7.4.1 Changing Menu Transparency1 Press any button
9Before Using the Product Before Using the ProductSecuring the Installation Space Ensure some space around the product for ventilation. An internal t
90Setup and Reset77 Setup and Reset7.5 Power KeyThe power button on the product is used to perform two functions. The default setting is Power Off. 7.
918 INFORMATION Menu and Others8 INFORMATION Menu and Others8.1 INFORMATIONView the current input source, frequency and resolution.8.1.1 Displaying IN
929 Installing the Software9 Installing the Software9.1 Natural Color9.1.1 What is Natural Color?One of the problems with using a PC is that the color
93Installing the Software99 Installing the Software9.2 MultiScreen The MultiScreen program can be installed on the VDI server's virtual machine o
94Installing the Software99 Installing the Software"Hardware" At least 32MB of memory At least 60MB of free space on the hard disk drive9.
9510 Troubleshooting Guide10 Troubleshooting Guide10.1 Requirements Before Contacting Samsung Customer Service Center10.1.1 Testing the Product Before
96Troubleshooting Guide1010 Troubleshooting GuideScreen issueIssues SolutionsThe power LED is off. The screen will not switch on.Check that the power
97Troubleshooting Guide1010 Troubleshooting GuideSound issueSource device issueThere is no image on the screen and the power LED blinks every 0.5 to 1
98Troubleshooting Guide1010 Troubleshooting Guide10.2 Q & AQuestion AnswerHow can I change the frequency?Set the frequency on your graphics card.
99Troubleshooting Guide1010 Troubleshooting Guide Refer to the user manual for your PC or graphics card for further instructions on adjustment. How ca
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