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There is something
wrong with the TV.
Try this!
The TV image does not
look as good as it did in
the store.
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable/set top box, upgrade to a digital set top box. Use HDMI
or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a
channel that is broadcasting true HD content.
●
Cable/Satellite Subscribers: Try HD channels from the channel lineup.
●
Air/Cable Antenna Connection: Try HD channels after running the Auto Program
function.
Adjust the cable/satellite box's video output resolution to 1080i or 720p.
The picture is distorted.
The compression of video content may cause picture distortions, especially in fast
moving pictures from sports programs and action movies.
A weak or bad quality signal can cause picture distortions. This is not an issue with
the TV.
Mobile phones used close to the TV (within 3 ft/1m) may cause noise in analog and
digital channels.
The color is wrong or
missing.
If you’re using a Component connection, make sure that the Component cables are
connected to the correct jacks. Incorrect or loose connections may cause color
problems or a blank screen.
The color is poor or
the picture is not bright
enough.
Go to the Picture menu and then adjust the Picture Mode, Brightness, Sharpness, and
Color settings.
See if Energy Saving (System > Eco Solution > Energy Saving) has been enabled.
Try resetting the picture. (Picture > Reset Picture)
There is a dotted line on
the edge of the screen.
If the Picture Size has been set to Screen Fit, change the setting to 16:9.
Change the cable/satellite box resolution.
The picture is black and
white.
If you are using AV composite input, connect the video cable (yellow) to the One
Connect's green component jack.
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