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The computer won't connect.
There is something wrong
with the TV.
Try this!
The "Mode Not Supported"
message appears.
Set your PC’s output resolution so it matches a resolution supported by the TV.
The video is OK but there is
no audio.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using a DVI to HDMI cable, a separate audio cable is required.
I can't connect to the Internet.
There is something wrong
with the TV.
Try this!
The wireless network
connection failed.
Make sure the TV is connected to a wireless IP router.
The software update over
the Internet has failed.
Check the network connection status.
If the TV is not connected to a network, connect to a network.
The upgrade stops if you already have the latest software version.
The Schedule Recording/Timeshift function isn't
working.
There is something wrong
with the TV.
Try this!
The TV cannot recognize the
USB device or the Format
Device, Check Device and
Device Performance Test.
Refer to the USB device's manual and see if data can be stored on it.
Check if the USB device is in a locked state.
Check if the USB device was formatted when it was connected to a computer.
Formatting a USB device after connecting it to the TV may result in a formatting
failure. If Device Performance Test or Format Device has failed, there may be
a problem with the USB device or its specifications. Try using a different USB
device.
There is a message saying I
need to format the USB storage
device.
Check if the USB device is in a locked state.
Use the USB recovery function to recover the USB device.
Schedule Recording cannot be
used.
Check if there is a USB device connected to the TV.
Check if the channel is a digital channel that can be recorded. Recording will
automatically stop if the signal becomes too weak. The Timeshift function will
not work if there isn't enough storage space on the USB device.
I get a performance test failure
message and then Schedule
Recording and the Timeshift
operation stops working.
This problem can occur when using a low-performance USB storage device
that does not support recording. A USB hard drive with a speed of 5,400rpm or
above is recommended. A USB memory Stick is not supported.
- SMART TV 1
- E-Manual 1
- Contents 2
- Internet Connection 3
- SMART Features 3
- TV Viewing and Recording 4
- Picture and Sound Settings 4
- Troubleshootings 5
- Appendix 6
- Using the Smart Hub 7
- Using the Voice Control 9
- Using the Motion Control 10
- Connecting the TV 11
- Using the Soccer Mode 13
- Using the Multi-Link Screen 14
- Connecting to a Computer 15
- Connecting to a Mobile Device 19
- Connecting a Mobile Device 21
- Button Functions 27
- Additional Functions 29
- Moving the Focus/Pointer 30
- Loading the CH List 30
- Changing the Smart Hub Panel 31
- Scrolling on the 인터넷 app 31
- Using the Universal Remote 34
- Universal Remote Features 35
- Connecting a Keyboard 36
- Using the Keyboard 37
- Connecting a Mouse 38
- Using the Mouse 39
- Entering Text Using QWERTY 40
- OK Cancel 42
- You can connect your TV to 44
- Network > Network Status 48
- Using Multi-Link Screen 49
- Launching Multi-Link Screen 49
- Pairing Bluetooth Headphones 50
- Smart Hub 51
- Opening the First Screen 52
- Moving to the Panel Screen 53
- Using the Smart Hub Tutorial 53
- Resetting Smart Hub 53
- Creating a Samsung Account 54
- Signing into Samsung Account 55
- Linking a Service Account 56
- Using the Games Panel 58
- Quickly Installing Games 59
- Launching a Game 59
- Updating a Game 60
- Removing a Game 60
- Rating / Sharing a Game 60
- Using SAMSUNG APPS Panel 61
- Installing an App 62
- Using the e-Manual App 63
- Using Web Browser App 65
- Browsing Preferences 67
- Deleting an App from the TV 69
- Rating / Reviewing an App 69
- Updating Apps 70
- Setting Push Notification 71
- Using Channel Bound Apps 71
- Safely Removing a USB Device 72
- Settings 78
- Learning Voice Control Basics 83
- Enabling/Disabling TV Voice 85
- Activating Motion Control 87
- Adjusting Pointer Speed 89
- Motion Control Screen Layout 90
- Icon Description 92
- / / / / 92
- ② / / 92
- Using the Guide 95
- Changing the broadcast signal 96
- Recording Programs 97
- Viewing Recorded Programs 102
- Managing Recorded Files 104
- Setting Up a Schedule Viewing 105
- Using the Timeshift 107
- Using the Channel List 108
- Adding Back Removed Channels 109
- Removing Registered Channels 109
- Editing Registered Channels 110
- Try Now 111
- Editing a Favorites List 112
- Rearranging a Favorites List 113
- Renaming a Favorites List 113
- Enabling Soccer Mode 114
- TV-Viewing Support Features 117
- PIP Broadcast Viewing 119
- Viewing 3D Exclusive Channels 121
- Fine-Tuning the Screen 121
- Viewing in 3D 127
- Changing the 3D Mode 128
- Adjusting the 3D Effect 129
- Picture Support Functions 130
- Using Sound Effects 133
- Customizing Sound 134
- Using a Custom Sound Profile 134
- Modifying a Custom Sound 135
- Sound Support Functions 136
- Enabling Digital Audio Output 138
- Resetting All Sound Settings 139
- Setting the Current Time 140
- Using the Timers 141
- Features 143
- Using Energy Saving Features 144
- Using Anynet+ (HDMI-CEC) 145
- Updating the TV’s Software 147
- Using Other Functions 149
- Changing the Menu Language 151
- Checking Notifications 151
- Setting Up a Password 151
- Enabling Game Mode 151
- (Remote Management) 154
- Testing the Sound 157
- Testing 3D Picture Quality 158
- My file won't play 161
- I want to reset the TV 161
- Other Issues 162
- 3D Precautions 166
- Component 170
- Digital Channel 170
- Videos/Photos 170
- Computer via HDMI Cable 170
- Face Recognition 171
- Using the TV Camera 171
- Motion Control 171
- Voice Control 172
- Read Before Using Apps 173
- Read Before Using the 인터넷 app 174
- Supported External Subtitles 177
- Supported Internal Subtitles 177
- Supported Video Codecs 179
- Other Restrictions 180
- Video Decoders 180
- Audio Decoders 180
- Read After Installing the TV 181
- Wireless Internet Precautions 182
- Wireless Security Protocols 182
- Resolutions) 183
- VESA DMT 184
- Glossary 188
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